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YOUR SITE TODAY

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Hosting & Support

If we are hosting a simple website for you then free basic support will suit you perfectly. We’ll reply with 48 hours of you posting the request.

As with all our support offering any fixes required outside of SLA or scope are carried out at standard rates.

Hosting
Storage	External	100 GB	250 GB	500 GB	1 TB
Bandwidth	External	100 GB	100 GB	150 GB	200 GB
	Hosting NOT with Bold Endeavours	Web-site / Online-shop	Media library	Media library	Media library
Monthly	£0.00	£39.95	£84.95	£155.95	£285.95
Annual	£0.00	£399.50	£849.50	£1,559.50	£2,859.50

Please choose below support packages which fit to your requirements.

Note:

Support can be initiated in several ways; email, TABS, Skype and Phone are all available depending on the support package you have chosen. TABS is our project management application (it keep tabs on all the work) to which all our customers have access. TABS includes a trouble ticket and message logging system.

Standard, Pro and Premium support packages are designed for commercial operations where downtime or system failure means lost revenue and guaranteed, fast direct response is required.

Support
Support type	BASIC support	GENERAL support	PRO support	PREMIUM
Guaranteed response	48 hours	24 hours	8 hours	2 hours
Response channel	TABS / EMAIL	TABS / EMAIL	TABS / EMAIL/ INSTANT MESSAGING	TABS / EMAIL/ SKYPE/ PHONE
Monthly cost	Free*	£100	£150	£200