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YOUR SITE TODAY

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Hosting & Support

If we are hosting a simple website for you then free basic support may suit you. We guarantee to reply with 42 working hours of you posting the request.

As with all our support offerings, any fixes required outside of your SLA or scope are carried out at standard rates.

Hosting
Storage	External	100 GB	250 GB	500 GB	1 TB
Bandwidth	External	100 GB	100 GB	150 GB	200 GB
	Hosting NOT with Bold Endeavours	per Web-site / Online-shop	Media library	Media library	Media library
Monthly	£0.00	£39.95	£84.95	£155.95	£285.95
Annual	£0.00	£399.50	£849.50	£1,559.50	£2,859.50

Please choose below support packages which fit to your requirements.

Note:

Support can be initiated in several ways; email, TABS, Skype and Phone are all available depending on the support package you have chosen. TABS is our project management application (it keep tabs on all the work) to which all our customers have access. TABS includes a trouble ticket and message logging system.

Standard, Pro and Premium support packages are designed for commercial operations where downtime or system failure means lost revenue and guaranteed, fast direct response is required.

Support
Support type	BASIC support	GENERAL support	PRO support	PREMIUM	Pro support, over 10 users
Guaranteed response	42 working hours	24 hours	8 hours	2 hours	24 hours
Response channel	TABS / EMAIL	TABS / EMAIL	TABS / EMAIL/ INSTANT MESSAGING	TABS / EMAIL/ SKYPE/ PHONE	TABS / ticket
Monthly cost	Free*	£100 per seat	£150 per seat	£200 per seat	call